Privacy Policy

1. Who We Are

This Privacy Policy applies to the website operated by Eliel Galarza, a licensed REALTOR® (DRE# 02208652) with Obsidian Real Estate Group, a team of eXp Realty of Southern California, Inc. (Broker DRE# 02187306), located at 36923 Cook St B101, Palm Desert, CA 92211. References to “we,” “us,” or “our” refer to Eliel Galarza and Obsidian Real Estate Group · eXp Realty of Southern California, Inc.

2. Information We Collect

We collect information you provide directly to us when you:

• Submit a contact or lead form (name, email address, phone number, message, property address)
• Request a consultation, home valuation, or cash offer
• Communicate with us by phone or email

We may also collect non-personally identifiable information automatically, such as browser type, pages visited, and referring URLs, through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Send you information about properties, market updates, or real estate resources you have requested
• Follow up with you as a prospective or active client
• Improve our website and marketing efforts
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information with trusted service providers who assist us in operating our business (such as CRM platforms, email services, or transaction management tools), provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our legal rights.

As a licensed REALTOR® affiliated with eXp Realty of Southern California, Inc., your information may be shared with our brokerage as required by California real estate law and eXp Realty’s policies.

5. Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights regarding your personal information:

• Right to Know: You may request details about what personal information we have collected about you, why we collected it, and how it is used or shared.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. If this practice ever changes, you will have the right to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, contact us at the information below. We will respond to verified requests within 45 days.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will honor that request unless retention is required by law.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (such as listing platforms or mortgage calculators). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Continued use of our website after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us: